Great vehicles deserve great service. And no one can offer better service for a Honda than the
fully trained and certifi ed technicians at Richmond Honda. We service a lot of vehicles, so we’re
very fast and thorough. And, if there is a problem with yours, we’ll have probably seen it before. So we’ll
know the best and least expensive way to fi x it. When it’s time for service, book in at Richmond Honda.
Your car will say “thanks”.
 
Service Questions
 
Why service your vehicle at a Honda dealership?
Why shouldn’t you service your vehicle at a non-Honda shop?
Are they keeping up with the rapidly changing technology of Honda vehicles?
 
 
 

Maintain Your Honda

Why service your vehicle at a Honda dealership?

  • They work on all Hondas. That means all models, years and mileages. They are the experts.
  • Only dealership staff can get current training directly from Honda Canada.
    Only dealerships get up-to-date technical resources for the model and year of your vehicle.
  • Dealers use Genuine Honda Parts. You know they will fit right, function properly and last a long time.
  • Dealers maintain a large inventory and can get parts overnight. They work with you to properly care for your vehicle. At your request, they'll take a drive with you, at the time of drop-off and when you pick it up, to ensure that you're completely satisfied.
  • A quality-control check is conducted on the dealership's warranty work, so you can be assured that your vehicle will be fixed right the first time.
  • A guarantee on maintenance and repair work. American Honda backs all Genuine Honda replacement parts with a limited warranty of 12 months or 12,000 miles, whichever comes first.

Why shouldn't you service your vehicle at a non-Honda shop?

  • You can't be sure it'll be fixed right.
  • If the work being done isn't what American Honda actually requires for the model and year of your vehicle, you can't compare its value with the same work done by a Honda dealership.
  • If they aren't using Genuine Honda Parts, warranty-related coverage may be jeopardized (while your vehicle is still under warranty).
  • If they say their mechanics are properly trained, ask how long ago the training was.

Are they keeping up with the rapidly changing technology of Honda vehicles?

  • If they aren't familiar with the latest product update and product improvement campaigns, they may not do the required work.
  • More important, you may not receive the warranty work you may be entitled to.
  • By having the Service Department of an authorized Honda Dealer maintain your vehicle, you help prevent breakdowns and minimize unplanned repairs.

After all, who knows your Honda better?

 
 
Heather
Heather - Service Manager
 
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